JW8 Casino Cookies Policy

About cookies

Cookies are small text files or similar data files that a website places on your computer, mobile phone, tablet or other device. They allow the website to remember information about your visit and recognise your browser when you return. Some cookies are stored only for the length of your browsing session, while others may remain on your device for longer, subject to their purpose and settings.

JW8 Casino may use cookies, pixels, tags, software development kits, local storage and related technologies. For simplicity, this policy refers to all of these technologies as cookies unless a separate distinction is needed. These technologies can help the website function, remember selected settings, understand how visitors use the website and improve the services made available to Australian players.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with other information that you provide or that is generated when you use the website. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

Why cookies are used

• To help the website load, operate and remain secure.
• To remember choices such as language, region, display settings or other preferences.
• To keep parts of your session working as you move between pages.
• To understand general traffic patterns, page performance and website usage.
• To identify errors, prevent misuse and support the security of accounts and services.
• To measure the performance of campaigns or communications where relevant.
• To provide content or messages that may be more relevant to your interests, where permitted and where the relevant technology is used.

Cookies cannot guarantee the security of a device or account. You should use a private password, keep your device and browser updated, and avoid sharing account access with other people. If you believe your account or personal information may have been compromised, use the available support or account security options on the website.

Types of cookies we may use

The cookies used on the website can generally be grouped into the categories below. The exact cookies and technologies present may change as the website, its features and its service providers develop. A cookie may fit into more than one category depending on how it is used.

Strictly necessary cookies

These cookies are needed for core website functions. They may support account access, session management, navigation, fraud prevention, security controls and other essential processes. Without them, some pages or services may not work correctly. Because they are necessary for the website to provide requested functions, they may not be available for opt-out through every preference tool.

Functional or preference cookies

Functional cookies allow the website to remember choices and provide a more consistent experience. For example, they may remember a selected setting, reduce the need to repeat information or help display the website in a suitable format. If you disable these cookies, the website may still be available, but some preferences may not be retained between visits.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may provide information such as which pages are visited, how long a page remains open, how users move through the website and whether an error has occurred. This information is generally used in an aggregated or statistical way to improve performance, content, navigation and usability.

Advertising or marketing cookies

Where used and permitted, advertising or marketing cookies may help measure promotional activity, limit repeated messages or show content that is more relevant to a visitor. These cookies may be placed by JW8 Casino or by service providers acting on our behalf. They may also help us understand whether a visitor reached the website after interacting with a campaign.

The use of cookies does not change the need to comply with applicable age, account, safer gambling, identity verification or other access requirements. Cookies are not used as a substitute for checks that may be required before certain website features can be accessed.

Third-party technologies and your consent

Some cookies or similar technologies may be supplied by third parties that provide website, security, analytics, advertising, payment, customer support or technical services. These providers may process information on our behalf or may operate under their own privacy terms. Their technologies may allow them to recognise a browser or device across different visits or services, depending on their settings and the permissions available.

Before using non-essential cookies, the website may ask you to select your preferences through a cookie banner, preference centre or another consent tool. You may be able to accept all cookies, reject non-essential cookies or choose individual categories. Your selection may be saved in a cookie or similar file so that the website can remember your choice.

If you do not make a selection, the website may continue to use strictly necessary cookies and may handle other technologies according to the options displayed in the relevant consent tool. Your preferences can usually be changed later through the cookie settings link, if available, or by clearing cookies in your browser and revisiting the website.

Information that may be collected

Depending on the technology and your settings, cookie-related information may include your device type, browser type, operating system, approximate location, IP address, language preference, pages viewed, referring website, time and date of access, interaction with website features and general browsing activity. This information may be combined with account or transaction information where necessary for a stated purpose and where permitted.

We do not intend for cookies to collect sensitive information unnecessarily. You should not enter account passwords, payment details or other confidential information into a cookie preference field or any unexpected pop-up. If a website message appears suspicious, close it and use the normal website navigation instead.

Cookie duration

Some cookies expire when you close your browser. Others remain until they reach their expiry period or are removed from your device. The duration depends on the purpose of the cookie, the service that provides it and your browser settings. We may review and update the cookies used on the website from time to time.

Managing cookies and policy updates

Your browser controls

Most browsers allow you to view, block, delete or restrict cookies through their privacy and security settings. You can often configure your browser to warn you before a cookie is stored, block cookies from particular websites or delete cookies when the browser closes. The steps vary between browsers and devices, so you should check the help information provided by the browser manufacturer.

You can also use device settings to limit tracking technologies or reset advertising identifiers where those options are available. Blocking cookies does not necessarily prevent all forms of data collection, and it may not remove information already collected. If you delete cookies, your saved preferences may be lost and you may need to make those choices again.

What happens if cookies are disabled?

Disabling strictly necessary cookies may prevent you from signing in, moving between pages, using account functions or accessing parts of the website. Disabling functional cookies may cause selected settings to reset. Disabling analytics or marketing cookies should generally have less effect on basic website access, although it may limit our ability to understand website performance or provide more relevant communications.

Cookie settings are separate from your account communication settings and from any safer gambling tools available through the website. Changing cookie preferences will not automatically close an account, change account limits, unsubscribe you from every type of communication or alter responsible gambling settings. Those choices must be managed through the relevant account or communication controls.

Changes to this policy

We may update this Cookies Policy when our website, technologies, service providers or legal obligations change. The latest version will be made available on this page. We encourage you to review the policy periodically so you understand how cookies may be used. If a change requires a new consent choice, the website may display an updated notice or preference tool.

Questions and further information

For more information about personal information, data security, access requests, corrections or other privacy matters, please read the JW8 Casino Privacy Policy. If you have a question about cookies or cannot use the available preference controls, use the contact or support options displayed on the website. Do not include passwords, payment information or unnecessary sensitive information when making an enquiry.

By continuing to use the website, you acknowledge that strictly necessary cookies may be used to provide requested website functions. Where required, your choices about non-essential cookies will be handled through the consent and preference options made available to you.